FAITH STREETWEAR — Refund & Return Policy

Last Updated: 12.16.2025

Thank you for shopping at Faith Streetwear.
Because we operate using Print-on-Demand (Printify), every product is made to order, which means we cannot accept returns or exchanges unless there is an issue with the product itself.

Please read this policy carefully before making a purchase.

1. No Returns or Exchanges (Made-to-Order Products)

All items sold on Faith Streetwear are custom-made when you place an order.
For this reason, we do not accept returns, size exchanges, or refunds for:

  • Wrong size ordered

  • Change of mind

  • Buyer’s remorse

  • Incorrect address entered by the customer

Please check the size chart carefully before placing your order.

2. Damaged, Misprinted, or Defective Items

If your item arrives:

  • Damaged

  • Misprinted

  • Incorrect

  • Poor quality

We will replace it for FREE.
No return is required.

To process a replacement, email us within 7 days of delivery:

Please include:

  1. Order number

  2. Description of the issue

  3. Clear photos of:

    • The damaged area

    • Full product

    • Shipping label

Once confirmed, we will submit a claim to our print provider (Printify) and send a replacement at no cost.

3. Lost or Stolen Packages

If the package shows as “delivered” but you didn’t receive it:

  • Contact us, and we will help you file an investigation with the carrier.

  • Replacements for lost or stolen packages are handled case-by-case.

Note: We cannot refund orders marked as “delivered.”

4. Wrong Address Policy

If the customer enters an incorrect or incomplete address:

  • We cannot refund the order.

  • If the item returns to the supplier, the customer must pay reshipping fees.

Please double-check your shipping details before submitting your order.

5. Order Cancellations

Orders can only be canceled within 2 hours of purchase.
After that, production begins and cancellation is no longer possible.

To request cancellation within 2 hours, contact:

6. Non-Returnable Items

Due to hygiene and print-on-demand production, the following items are not eligible for return or refund unless defective:

  • T-shirts

  • Hoodies

  • Apparel of any kind

  • Accessories

  • Sale/discounted items

  • Limited-edition drops

7. Print & Color Disclaimer

Because each item is printed individually:

  • Small variations in color, print placement, or sizing may occur.

  • These differences are NOT considered defects.

8. Contact Us

For issues regarding damaged or misprinted items, or for any questions:


🌐 www.faithstreetwear.com

We are here to help.